We kindly ask you to check the contents of your delivery on arrival. The warranty on Crocs™ footwear applies to defects in materials and workmanship for 90 days from the date of product receipt. If a defect occurs within this time, please contact our Customer Service. We will evaluate your request and determine whether the product will be replaced, returned or the purchase price credited (including shipping costs). Please don’t return the faulty item(s) before you receive further instructions. See our General Terms and Conditions of Sale.