Shipping & Delivery

During peak season we will try as hard as we can to process and dispatch orders within promised delivery times.
However this is not always possible due to the influx of orders and is dependent on stock availability.

FREE SHIPPING over £35* + free 90 days returns on all orders
*excluding Outlet Styles and Jibbitz

Countries Shipping Cost Delivery Time Notification Courier
United Kingdom Free shipping over £35
(normally £4,95)
4-5 working days 1 hour delivery window
Notified via email on the morning of delivery



Please note that orders placed on can only be delivered to UK addresses.
To change site – please click here.

Tracking your order

You can track your order by going to your Order History under My Account. Go to the order details of
the order that you want to track and click on the tracking number in the “Order Number” column.
This takes you to the carrier's website where you can find the most up-to-date information available.